Contact Us

We’re here to help!

At Florence County Mattress Brokers, customer satisfaction is our top priority. Whether you have questions about our mattresses, need an update on your order, or require assistance with delivery and returns, our team is committed to providing reliable and friendly support.

We value clear communication and honest service to ensure you have a smooth and comfortable shopping experience.

Get in Touch

Customer Support Hours

Our team is available to assist you during the following hours:

  • Monday – Sunday: 10:00 AM – 08:00 PM (EST)

How We Can Assist You

Please feel free to contact us by phone or email for any of the following:

  • Product Inquiries: Questions about mattress types, materials, or sizes.

  • Order Status: Tracking your purchase or changing order details.

  • Delivery & Shipping: Questions regarding transit times or local delivery.

  • Returns & Refunds: Assistance with our 30-day return process.

We strive to respond to all email inquiries within 24 hours during regular business hours.

Get in Touch with Our Team